This one day course is designed to enhance your ability to communicate more effectively during all aspects of an incident. Students will conduct a self-assessment of their listening skills and compare different communication styles. Students will discuss the importance of communication, and learn some of the best techniques for utilizing the different forms of communication. The students will also have the opportunity to learn and practice writing media messages utilizing Dr. Vincent T. Covello’s Message Mapping.
Course Length: 8 hours
Course Manager: Please contact Regional Office for more information during regular business
Course Timeline: Review the training calendar to identify the timeline for the specific class you will be attending. Unless otherwise stated, registration is always 30 minutes prior to the class start time.
Prerequisite: FEMA Independent Study IS 242.a- Effective Communications, must be completed and a copy of the certificate forwarded to IEMA before you will be able to print a certificate for the classroom portion of Effective Communications. Please forward a copy of your certificate for FEMA Independent Study IS 242.a to IEMA, 2200 South Dirksen Parkway, Springfield, Illinois 62703, Attention: Training. Or fax to 217-557-1978 Once we receive the certificate, we will add it to your official student transcript.
Target Audience/Discipline: This course is designed for federal, state and local emergency management officials, volunteer and other agency officials involved in emergency management who wish to improve their communication skills.
Scheduled Classes: There are no scheduled dates for this course.
Please note: Applications for courses will be accepted up to 1 day prior to the course date. However, the cutoff date for lodging is 7 days prior to class.
If you want to learn more about the Training Program or are interested in attending a specific course, please contact your IEMA Regional Coordinator or Lori McTaggart. Registration should be made in advance to attend any IEMA sponsored class. Walk-in registrations are only accepted if room space and course materials are available. To register for IEMA classes, please see the IEMA Online Registration and Tracking Program Page.