Illinois Department of Children & Family Services
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Child Abuse Hotline
800-25-ABUSE
(800-252-2873)

217-785-4020
(for international calls only)

DCFS Info and Assistance
(Advocacy Office)
800-232-3798
217-524-2029

Day Care Information
877-746-0829
312-328-2779

Adoption and Foster Care Information
800-572-2390

Youth Hotline
800-232-3798

Missing Child Helpline
866-503-0184
Illinois Home

Inspector General

Agencies, Boards & Commissions

Inspector General
800-722-9124

Chicago Administrative Headquarters
100 West Randolph Street 6-200
Chicago IL 60601
312.814.6800
TTD 312.814.8783

Springfield Administrative Headquarters
406 East Monroe
Springfield IL 62701-1498
217.785.2509
TTD 217.785.6605

Media Inquiries/ Communications Office
312-814-6847

Illinois Putative Father Registry

National Center for Missing and Exploited Children

Illinois Amber Alert

Illinois Employer Report Form

  About DCFS  

Acting Director Bobbie Gregg
Illinois Department of Children and Family Services

Welcome to the website of the Illinois Department of Children and Family Services. Our goal is to protect children by strengthening and supporting families, and we hope that the information available here will help you join us in this important work. From hotline calls to family reunification, foster care and adoption, you can be a part of everything we do. Thank you for your interest in the well-being of children and families in Illinois.

Mission Statement

The mission of DCFS is to:

  • Protect children who are reported to be abused or neglected and to increase their families' capacity to safely care for them
  • Provide for the well-being of children in our care
  • Provide appropriate, permanent families as quickly as possible for those children who cannot safely return home
  • Support early intervention and child abuse prevention activities
  • Work in partnerships with communities to fulfill this mission

Vision Statement

DCFS is committed to acting in the best interest of every child it serves and to helping families by increasing their ability to provide a safe environment for their children and by strengthening families who are at risk of abuse or neglect.

DCFS envisions a future in which children who have been abused or neglected:

  • Are served with respect, fairness, and linguistic and cultural competence
  • Live in families that are safe and healthy
  • Live safely at home or are placed for short-term care in capable, nurturing foster homes
  • Have no unplanned placement disruptions
  • Are quickly and safely reunified with their families through restorative services or are placed with adoptive families or permanent guardians when reunification is not possible
  • Are served by a comprehensive continuum of services including the provision of residential placement when that best meets the child's needs
  • Live in communities where partnerships between DCFS, which has immediate and direct responsibility for wards, and other public and private agencies provide an effective array of services to meet the needs of children and families and prevent child abuse and neglect
  • Are served by competent, highly trained staff who respond to every report of abuse or neglect and who act quickly and professionally to protect them and ensure their well-being
  • Are served by a legal system that will promptly and efficiently adjudicate their cases and provide for an appropriate and expeditious disposition

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